Sergeants and petty officers are the managers of the military and critical to the success or failure of operations because they are there at the front and working directly with the soldiers and sailors.
In your business or organization your managers are the operational leaders of your success or failure.
How can you boost their success and hence the success of your organization? By providing them with the training and coaching to develop their managerial and leadership skills.
If they were promoted to manager, they already have the trade and operational skills. What they need most is the ability to work through others. How can they lead their team?
Managers face tough communication challenges.
They need to convey instructions to their staff. They also need to listen to their staff to learn about problems and opportunities.
Managers then need to communicate appropriate information within the organisation and to senior management. Managers might need to bite their tongue while listening to the wisdom of executive leadership before they offer insights from the front lines.
Managers are key to the success of your organization, and they need the necessary communication, leadership and thinking skills to succeed. They also need the support of senior leaders because they are your eyes and eyes to what’s happening within and at the front lines.
How can you equip your managers with the success for success? By providing the training, coaching to develop their communication, leadership and presentation skills.
Imagine the results when you managers communicate more confidently, effectively and efficiently. Because effective communication reduces stress and enhances productivity.
Your staff will become better communicators with their managers, with their team and most importantly – with your customers. Big win there.
Imagine that – train your managers and they train their staff. Think about the benefits of that to your business.
Communication training helps them do their jobs better, connect with their team and feel better about themselves and their perceived value.
When you provide training for your people, they recognize that you care about them and want them to succeed. Think about that.
Any training pays off in many ways and imagine the power of communication training – the one skill set that most of us need to improve at work and at home.
Stop hoping that your managers become better communicators because that is a wasted plan. Instead support them with the training they need.